We have full confidence in the quality of our products and we know you'll love 'em!

But hey, life happens, and sometimes things may not go as planned. That's why we've got you covered with our 30-day money-back guarantee.

No need to stress - simply contact us and we'll handle the rest.

We'll provide a pre-paid return label, and issue a full refund right back to your original payment method.

Your satisfaction is our highest priority, and we're here to ensure that you're a happy customer!

All our lighters are refillable for lifelong use, and we want to make sure you're prepared to set ablaze when your lighter arrives.

Please note that due to shipping regulations, we cannot ship our lighters with fuel in the tank.

So, make sure you've got some butane or lighter fluid ready when your lighter arrives.

You can find these at hardware stores, camping shops, cigar outlets, or local online retailers.

We promise the spark of satisfaction you'll get from your fully fueled lighter will be well worth it!

We adhere to these vital safety measures, and as a result, each lighter will arrive empty. Customers are kindly requested to fill the lighters themselves in accordance with these shipping policies.

LIGHTER SAFETY

Your safety is of utmost importance to us when it comes to using our lighters.

Before making a purchase, please take a moment to familiarize yourself with the Liability and Safety Information.

This will provide you with the essential guidelines for the safe use of our lighters.

Safety is paramount, and we're committed to your well-being and satisfaction every step of the way!

USA Standard:  15-25 Business Days

International: Estimated 15-29 Business Days

We ship most of our orders through USPS, unless you're placing a bulk order.

**Please note that processing takes 3-7 days, depending on the amount of orders coming in. We are a small business so it takes us time to pack the orders with care.

**Important Shipping Notice:

At Artiloom, your safety and satisfaction are our utmost priorities. We want to inform you of a vital aspect related to our flammable lighters, including those for international orders.

**Safety Precedence:**

Flammable lighters are considered hazardous materials, requiring strict adherence to safety regulations. This results in comprehensive handling procedures and compliance with international transportation standards.

**Specialized Handling:**

To ensure the highest safety standards, we collaborate solely with carriers experienced in transporting hazardous materials. While this dedication guarantees your safety, it may marginally extend the processing times.

**Secure Packaging:**

Flammable lighters necessitate careful packaging to minimize potential risks. Our packaging includes precise labeling and documentation, ensuring safe handling throughout the shipping process.

**Customs Procedures:**

International shipments of hazardous materials, such as flammable lighters, undergo rigorous customs inspections. While this meticulous process ensures regulatory compliance, it might lead to minor delays in delivery.

**Safety-Focused Approach:**

Our carrier selection prioritizes safety over convenience. Consequently, shipping options might be limited, but this choice ensures the secure transportation of your order.

**Customer Involvement:** We adhere to these vital safety measures, and as a result, each lighter will arrive empty. Customers are kindly requested to fill the lighters themselves in accordance with these shipping policies.

Your understanding and patience during this process are deeply appreciated. Should you have questions or concerns, our dedicated customer support team is readily available to assist.